A NEW SERVICE
Husqvarna is a global company and should therefore express the same core values worldwide. Professional products, such as Husqvarna Construction Products, need a professional after sales support with focus on both competence and appearance. This means that no matter the location or size, all service facilities should follow the same guidelines and be on the same high level of quality regarding service, sales, training, customer attitude and appearance.
So far, as part of this large service design project, a new concept has been developed with major focus on the customer experience. To increase the customer experience everything from layout of the service facilities to service clothes have been in focus. Both exterior and interior branding have been developed to fit all different locations and sizes of the business.